HELP · HONEST ANSWERS
Things people ask, honestly answered.
- Product 04
- Shipping & Returns 03
- Subscription 02
- Sourcing 02
PRODUCT
How long until I see results?+
Most customers notice less frizz and more shine within 7-10 days. For density and growth, the rosemary actives need a full follicle cycle — give it 6 to 8 weeks of daily use.
Is it greasy or heavy?+
No. The formula absorbs in under 60 seconds. It's dry-touch by design — no residue, no buildup.
Does it have a fragrance?+
No added fragrance. What you smell is the raw oil blend — faintly herbal, faintly nutty. It fades within minutes.
Will it work on color-treated or curly hair?+
Yes. The oils are color-safe and work across all textures. Curly and coily types benefit especially from the jojoba and olive base.
SHIPPING & RETURNS
How long does shipping take?+
US orders ship within 1-2 business days via USPS. Standard delivery is 3-5 days.
Do you ship internationally?+
Not yet — but we're working on it. Join the list and we'll notify you.
What's your return policy?+
If you're not satisfied within 30 days, reach out and we'll make it right. No hoops.
SUBSCRIPTION
How does the subscription work?+
Choose your frequency (every 30, 60, or 90 days), and we'll auto-ship at 15% off. Pause, skip, or cancel anytime.
Can I change my delivery schedule?+
Yes. Log in to your account, go to Subscriptions, and adjust frequency or skip your next delivery.
SOURCING
Where are the oils sourced?+
Argan from the Souss Valley in southwest Morocco. Jojoba from Arizona. Olive from the Mediterranean basin. Rosemary from North Africa.
Is it cruelty-free?+
Always. Tested on 87 humans, 0 animals. No exceptions.